Quality Assurance Analyst

    Location: Fairfax, Virginia
    Date Posted: 12-19-2017
    CVP is seeking a highly talented Quality Assurance Analyst to assure that established processes, procedures, and program standards are followed for CVP's team supporting a defense health agency client. The primary role of the QA Analyst is to support program operations by checking adherence, improving processes, and management of training/roll-out of program standards.

    Major Areas of Responsibility
    • Develop and maintain annual and quarterly projections for all activities by function
    • Provide monthly In-Progress Reviews, consisting of an overview of completed activities and updates to quarterly/ annual projections by function
    • Provide Monthly Status Report of completed activities
    • Establish and maintain the Quality Management Plan document
    • Plan, implement, and deploy organizational process improvements based on a thorough understanding of the current strengths and weaknesses of the organization's processes and process assets
    • Formulate, translate and operationalize enterprise level strategy using various techniques, such as Balanced Scorecards and Portfolio of Initiatives
    • Demonstrate knowledge of multiple process improvement techniques, such as Business Process Re-Engineering, LEAN, Localized Value Stream Analysis, Kaizen/Rapid Improvement Event and Just Do it
    • Assess the suitability of the technique based on project complexity

    Position Requirements

    • 1 year of experience or more as a QA Analyst in an information technology program / systems development project
    • Strong proficiency with Microsoft Outlook, Word, PowerPoint, and Excel
    • Some working knowledge of Microsoft Project
    • Strong ability to display diplomacy and professionalism in dealings with the contractors performing system maintenance, enhancements, and project work when collecting, clarifying, and confirming project-related information as needed
    • Strong 360 degree situational awareness and ability to exercise appropriate judgment (assertive but non-confrontational)
    • High levels of adaptability and agility
    • Conflict resolution, negotiation and persuasive skills
    • Excellent communication skills
    • Ability to motivate and energize teams
    • Ability to hold resources accountable to deadlines and dates
    • Highly analytical; attention to detail is very important
    • Excellent facilitation skills; ability to schedule meetings, keep them on track, drive to desired outcomes, and make good use of time in a busy, dynamic environment
    • Excellent critical thinking, analytic and problem-solving skills
    • Exemplary attention to detail and superior verbal and written communication skills

    Desired Skills

    • Healthcare experience
    • Bachelor’s Degree
    Customer Value Partners, Inc. is a VEVRAA Federal Contractor and an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability. Customer Value Partners seeks to provide employment opportunities for protected veterans and individuals with disabilities.
    this job portal is powered by CATS

    Don’t see an opening in your field? Click Register above to create a general application.